Elegant Beauty Atelier Policies

To ensure a luxurious and relaxing experience for all clients, we kindly ask that you review and adhere to the following policies:

Appointment Policy

  • Appointments - All appointments are by reservation only to ensure a private and personalized experience.

  • Booking - At Elegant Beauty Atelier, we dedicate our time exclusively to you! To ensure every client receives the highest quality service, a deposit is required to secure all appointments.

Salon Etiquette

  • Guests & Children – For the comfort of all guests, only those receiving services may be in the salon suite. Please arrange childcare prior to your visit.

Booking & Cancellations

  • Your deposit goes toward your total service cost on the day of your appointment.

  • Deposits are non-refundable but can be transferred if you reschedule at least 48 hours in advance.

  • Cancellations & Rescheduling – A 48-hour notice is required to reschedule or cancel appointments. Cancellations made within 48 hours will result in a loss of deposit, and no-shows will be charged 50% of the booked service.

  • Deposit amounts - Most services require a $25 deposit. Services that reserve 3+ hours require a $50 deposit. Signature Luxury Packages require a $100 deposit. All deposit amounts are listed in the description of each service on our booking site.

  • Late Arrivals – Arriving 15+ minutes late may require rescheduling or modification of your service, with charges applied accordingly.

💡 Why Do We Require Deposits?

This policy helps ensure our time is dedicated to clients who are committed to their appointments. It also allows us to maintain availability for all guests and provide a luxury salon experience.

📅 Need to Reschedule?

We understand that life happens! If you need to reschedule, please do so at least 48 hours before your appointment to transfer your deposit to a new date.

💬 Have questions? Contact us directly—we’re happy to help!

VIP Membership & Special Offers

  • Exclusive Membership Perks – VIP members receive priority booking, special pricing, and exclusive seasonal offerings.

  • Founders’ Pricing & Limited Offers – Introductory rates are available for a limited time and are non-transferable.

Payment & Gratuity

  • Accepted Payments – We accept all major credit cards, Apple Pay, and cash. Checks are not accepted.

  • Gratuity – While not required, gratuity is appreciated and can be added to your final bill.

Refunds & Adjustments

  • Service Satisfaction Guarantee – If any adjustments are needed, please notify us within 3 days of your appointment. No refunds are offered, but we are happy to refine your service.

Product Returns – Unopened products may be returned within 7 days of purchase for exchange or credit.

Frequently Asked Questions

Why do I need to pay a deposit?

The deposit secures your appointment and goes toward your total cost.

What happens if I cancel or reschedule?

If you cancel within 48 hours, the deposit is non-refundable. If you reschedule with more than 48 hours’ notice, your deposit will transfer to your new appointment.